Hey, look, this candidate’s rollercoaster ride entered a dead end and crashed into a wall, let’s see if the next candidate waiting in line will make it to the end if we just tweak the tracks a little..
Great candidate experience is like riding a rollercoaster. The most important thing is the drop off rate. Ideally it is exciting before a candidate starts applying, thrilling while he goes and, afterwards, leaving him with the desire to immediately go again. Sadly, three out of four applicants don’t reach the ends of the tracks most ATS’s lay out for them. Most candidates get thrown out in the first corner.
Why? Because ATS’s are built with features in mind, not candidates. An ATS is conceived of, built, and then put to the test. The makers lurk from behind their features and sneakily metricise their users to steadily improve the drop off rate.
Allowing candidates to get thrown off the tracks is not the right way to go. No. Cherish them. All of them. Make sure each and every one of them reaches his desired destination. How? By doing what it takes, even if it means adding minimum viable functions at the fly. Candidates are reasonable people. They don’t like it if you promise a lot and deliver little. They like it if you make good on your promises, even if it means you having to improvise a little.
There are more online recruitment applications than anyone can keep track of, few of which are succesful. If you want your ATS to succeed, take your candidates for a ride and stay with ‘m until the end. Fully cater to all their needs and decode your cost by organising this a little as you go. Use minimum viable products instead of features. And then rename your applicant tracking system to a candidate happiness recorder. Good luck, I’m sure you’ll make it.
h/t Tom Alfoldi
van het 
pele feit dat Marc ons weer verblijdt met wat blogs omdat Google Jobs is gelanceerd, maakt dat ik geen kwaad kan zien in Google. Ik lees en hoor veel rumoer over Google Jobs en moeilijke woorden en vaktermen vliegen om mijn oren. Wat de precieze effecten zullen zijn, is natuurlijk in de toekomst kijken, maar ik sluit mij aan bij de gedachte dat er veel gaat veranderen en dat jobboards, ATS leveranciers en waarschijnlijk intermediairs die het spelletje spelen van “ik weet waar de vacature is of de kandidaat is en jij lekker niet” het moeilijk gaan krijgen als zij zich niet op het juiste moment weten aan te passen.